
Privacy policy
Version 23/02/2021
Version 23/02/2021
The controller of the personal data you provide us is AvaiBook online S.L. (AvaiBook) and that we will process in order to: (i) provide you with the services you request from us being the legal basis for this processing (a) the contractual relationship or (b) the legitimate interest in your capacity as representative of the company to which you represent and (ii) send you commercial communications when you have accepted them. Your data can be access by AvaiBook services suppliers who must access them in order to provide the service, as well as in those cases where you have agreed to the transfer. You have the right to access, rectify and delete your data, as well as other rights, as explained in the Privacy Policy.
By clicking “REGISTER” or something equivalent, you declare both knowledge and comprehension of AvaiBook’s privacy policy.
AvaiBook online S.L., domiciled in c/ Bari 31, Ed. Technocenter Alpha office. 002. 50197 Zaragoza (SPAIN), provided with NIF: B-99.279.622, and telephone 976730426 (hereinafter referred to as "AvaiBook") is responsible for the processing of personal data processing through this website and its subdomains or through any of our tools or applications (the "Website and Apps").
In the following clauses we provide you with information about the rights that assist you, as well as the use we will make of your personal data that you provide us in the different forms of the Website and Apps, under the General Data Protection Regulation ("RGPD") and the national regulations applicable at all times.
If you have any question about the processing of your personal data, contact us to this email: privacy@avaibook.com. You may also contact our Data Protection Delegate to the following address dpo@avaibook.com.
In the following paragraph you will find information about:
The legal bases that allow us to process your personal data for each of the purposes indicated in section 1 above are:
Your data may be disclosed to third parties in the following cases:
Similarly, AvaiBook service providers who are considered data processors, may have access to your personal data. The categories of service providers that could access your data are service providers:
These providers are integrated in the functionalities of the service we provide you with, and are necessary to offer you that service
You may request more information on the recipients of your data by sending an email to this address privacy@avaibook.com. You will need to indicate the process whose recipient you would like to get to know better.
International transfers of your personal data to the Company service providers may be carried out. These providers may be located outside the European Economic Area. If it hasn’t been established that their protection level is equivalent to the European protection level, the Company will adopt the corresponding contractual clauses or will require them to adhere to the Privacy Shield.
All the required fields in the provided forms are marked with an asterisk (*). Therefore, if the information corresponding to any of those fields is not provided, this could entail the impossibility to provide the requested services. Likefully, by clicking on the "REGISTRATION" button (or equivalents) incorporated in the aforementioned forms, you declare that the information and data you have provided in them are accurate and truthful.
In order for the information provided to always be up to date and so that it does not contain any errors, please remember to inform us as soon as possible of any changes and rectifications of your personal data that occur, by using the following email address privacy@avaibook.com. You will also be able to update the information in your account on your private area in the Website.
We hereby inform you that you can exercise the following rights:
You will be able to exercise your rights at any time and for free by sending an email to privacy@avaibook.com indicating the right you wish to exercise and your identification data.
We also inform you that you have the right to file a claim to the Spanish Agency for Data Protection, if you consider that the law regarding data protection has been broken when processing your personal data.
AvaiBook uses all reasonable efforts to keep your personal information processed through this tool confidential. AvaiBook keeps a high level of security in order to protect the personal data from accidental losses and accesses, unauthorized disclosure or processing, in view of the status of the technology, its nature and the risks to which the data are exposed. However, we cannot be held responsible for how you use the data used in AvaiBook (including the user log and the password) beyond our tool, Website or Apps.
AvaiBook integrates into its service the CheckIn APP tool that allows the management of the traveller registration process. This integration is carried out as data controller of the property manager. The property manager must in turn inform the traveler of the processing he/she will make of his/her data through the use of this tool, within the framework of managing the reservation. AvaiBook assumes no responsibility for the accommodation manager's reporting obligations.
In order to optimize the booking management service, AvaiBook offers managers the iCal Plus service that allows the integration of the booking calendar with its own or third-party management system, used by the manager. Integration with systems outside AvaiBook is done at the request of the manager and in no case implies avaiBook's assumption of responsibility for the transfer, integrity and custody of information integrated into systems outside AvaiBook.
AvaiBook makes available to managers and users in general the internal messaging service (chat) of the Web and Apps through which AvaiBook provides services of customer service, query resolution and complaints. By accepting this privacy policy, it is aware that AvaiBook stores such conversations in order to ensure the quality of customer service and for the development and improvement of our services.