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Non-refundable booking due to a special rate selection
The contract conditions are those accepted in the Booking conditions, where the Accommodation particular conditions are also contained (as long as they don't contravene the general conditions):
Hello - Welcome!
Check-in is possible from 14:00 and takes place directly at the accommodation using a key access code or door code. For this the payment must be fully made until the day of entry. Identification data is mandatory and completed online via the linked link of all guests up to 13 years of age. Smoking is not allowed indoors. Our establishment complies with all safety and hygienic rules of prevention against COVID19 including disinfections every stay and washing of clothes and professional laundry. If payment has not been made, a cost will be charged for face-to-face checkin for a total of 1 night.
The property can charge the balance of the reservation until 13days before the check-in.
COVID-19 safety protocol
Your safety is the most important thing to us. That's why we've implemented a number of protocols to protect you from COVID-19:
In response to coronavirus (COVID-19), the property currently applies additional health and safety measures.
Our accommodation has individual access and customers only share garden areas, passing, swimming pool, etc...
We have detailed information from nearby health centers and hospitals.
We have material on tourist services and resources of our region in digital format, to avoid contact with physical materials.
We have a disinfection protocol to apply immediately if any suspicious cases that have been transferred to the health center are detected.
We have significantly decreased our allowed capacity to avoid crowds and make your stay safer.
Our accommodation has code locks for access to the accommodation, so we avoid the delivery of keys and the necessary contact for it.
We manage the access of our customers so that there are no crowds and queues, in order to avoid contact with each other.
This accommodation has been perfectly ventilated and disinfected to make your stay safe. We have taken special care in the disinfection of knobs, handles, taps and places and objects that may have been handled.
Any staff who enter the rooms, including the cleaning staff, are obliged to wear the appropriate personal protective equipment: FFP2 mask, liquid-resistant gown, anti-splash gloves and glasses.
Any staff who enter the rooms, including the cleaning staff, are required to wear FFP2 mask and gloves.
And in addition:
Prevention Plan Convid-19 Preventing and fighting the virus depends on all of us.
1. Avoid contact, keep a safe
distance (1 meter);
2. Wash and disinfect your hands more often. Use the various
dispensers that we have available in various areas of the unit.
3. We inform that the disinfection of the areas of higher contact
(door handles, counters, chairs, tables, etc.) is being carried out daily and
on a regular basis.
4. Our bedrooms are now being sanitized with proper products that
assure our protection.
5. Our towels and linen are washed at a specialized professional
laundry with industrial disinfectant products.
AvaiBook payment protection and guarantees
This accommodation uses the AvaiBook's Booking Engine, which allows you to book in a reliable way, thanks to our Security and Guarantee System:
If you pay through the AvaiBook's safe gateways we supervise the payment in order to ensure the cancellation policy compliance. If you cancel within the time limit, we ensure you will be refunded.
Anti-fraud guarantee: we won't transfer the money to the accommodation until 48 hours after your arrival date. This is the best guarantee to protect your payment from a hypothetical "fraudulent accommodation".
Reliable Profile (GOLDEN CERTIFICATE): this accommodation's manager has a profile in AvaiBook which is "(highly) reliable" (this is based on several aspects related to his sheet and history).
Verified Accommodation: we have validated the physical existence of this accommodation in Rua Herois de Quionga, 46, Lisboa, LISBOA - 1170-179, Portugal, because he has provided official documents proving it.
All your data are safely processed through our pages, portected by a SSL security certificate.
AvaiBook acts as a trusted third party allowing you to book with established and balanced Booking Conditions which both parties (traveller and accommodation) engage to respect.
We can only offer you these guarantees and protect your payment if you book through the AvaiBook Booking Engine. If you contact the establishment directly, you can request booking through AvaiBook so you can benefit from a safe environment.