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Booking conditions
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Cancellation policy
Non-refundable booking due to a special rate selection
Accommodation's rules
The contract conditions are those accepted in the Booking conditions, where the Accommodation particular conditions are also contained (as long as they don't contravene the general conditions):
Your safety is the most important thing to us. That's why we've implemented a number of protocols to protect you from COVID-19:
In response to coronavirus (COVID-19), the property currently applies additional health and safety measures.
Please note that the food and beverage services at this property may be limited or unavailable due to coronavirus (COVID-19).
In response to coronavirus (COVID-19), this property may ask guests for additional documentation to verify their identity, travel itinerary and other important information.
We have detailed information from nearby health centers and hospitals.
We have material on tourist services and resources of our region in digital format, to avoid contact with physical materials.
We have a disinfection protocol to apply immediately if any suspicious cases that have been transferred to the health center are detected.
We manage the access of our customers so that there are no crowds and queues, in order to avoid contact with each other.
This accommodation has been perfectly ventilated and disinfected to make your stay safe. We have taken special care in the disinfection of knobs, handles, taps and places and objects that may have been handled.
Any staff who enter the rooms, including the cleaning staff, are obliged to wear the appropriate personal protective equipment: FFP2 mask, liquid-resistant gown, anti-splash gloves and glasses.
Any staff who enter the rooms, including the cleaning staff, are required to wear FFP2 mask and gloves.
And in addition:
In response to the coronavirus (COVID-19), the hostel applies additional health and safety measures at this time.
AvaiBook payment protection and guarantees
This accommodation uses the AvaiBook's Booking Engine, which allows you to book in a reliable way, thanks to our Security and Guarantee System:
If you pay through the AvaiBook's safe gateways we supervise the payment in order to ensure the cancellation policy compliance. If you cancel within the time limit, we ensure you will be refunded.
Anti-fraud guarantee: we won't transfer the money to the accommodation until 48 hours after your arrival date. This is the best guarantee to protect your payment from a hypothetical "fraudulent accommodation".
Verified Accommodation: we have validated the physical existence of this accommodation in N-550, 144, 36690 Soutomaior, Xesteira, A (Arcade), Pontevedra - 36690, España, since he has succesfully carried out several reservations through our booking engine.
All your data are safely processed through our pages, portected by a SSL security certificate.
AvaiBook acts as a trusted third party allowing you to book with established and balanced Booking Conditions which both parties (traveller and accommodation) engage to respect.
We can only offer you these guarantees and protect your payment if you book through the AvaiBook Booking Engine. If you contact the establishment directly, you can request booking through AvaiBook so you can benefit from a safe environment.
Anti-fraud guarantee