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COVID-19 safety protocol
Your safety is the most important thing to us. That's why we've implemented a number of protocols to protect you from COVID-19:
In response to coronavirus (COVID-19), the property currently applies additional health and safety measures.
Please note that the food and beverage services at this property may be limited or unavailable due to coronavirus (COVID-19).
Due to coronavirus (COVID-19), this property is taking steps to ensure the safety of customers and staff. For this reason, some services and facilities may be limited or unavailable.
Our accommodation is for full rental, so you are assured that during your stay you will not live with any other customer.
We have detailed information from nearby health centers and hospitals.
We have material on tourist services and resources of our region in digital format, to avoid contact with physical materials.
We have a disinfection protocol to apply immediately if any suspicious cases that have been transferred to the health center are detected.
This accommodation has been perfectly ventilated and disinfected to make your stay safe. We have taken special care in the disinfection of knobs, handles, taps and places and objects that may have been handled.
Any staff who enter the rooms, including the cleaning staff, are required to wear FFP2 mask and gloves.
AvaiBook payment protection and guarantees
This accommodation uses the AvaiBook's Booking Engine, which allows you to book in a reliable way, thanks to our Security and Guarantee System:
If you pay through the AvaiBook's safe gateways we supervise the payment in order to ensure the cancellation policy compliance. If you cancel within the time limit, we ensure you will be refunded.
Anti-fraud guarantee: we won't transfer the money to the accommodation until 48 hours after your arrival date. This is the best guarantee to protect your payment from a hypothetical "fraudulent accommodation".
Reliable Profile (GOLDEN CERTIFICATE): this accommodation's manager has a profile in AvaiBook which is "(highly) reliable" (this is based on several aspects related to his sheet and history).
Verified Accommodation: we have validated the physical existence of this accommodation in Apregindana 2, Apreguindana, Euskadi/País Vasco - 01449, España, since he has succesfully carried out several reservations through our booking engine.
All your data are safely processed through our pages, portected by a SSL security certificate.
AvaiBook acts as a trusted third party allowing you to book with established and balanced Booking Conditions which both parties (traveller and accommodation) engage to respect.
We can only offer you these guarantees and protect your payment if you book through the AvaiBook Booking Engine. If you contact the establishment directly, you can request booking through AvaiBook so you can benefit from a safe environment.